Frequently Asked Questions
Reliable Answers to Common Questions.
Yes, we do offer Free Estimates to customers within our standard service area! We do have an extended service area – for those customers there is a one-time $50 trip charge to offset travel costs and time. Please see the service area tab for more information.
We accept all major credit cards (including American Express), checks and cash.
Effective July 1st, 2022, Pest Arrest will be implementing a 2.6% credit card processing surcharge for credit cards only.
Yes, we do! As a Veteran-Owned company, we value our Veterans, First Responders and Health Care Professionals and the work they do for our country and community. We are honored to offer a 10% discount on services!
Our customers’ health and well-being is our highest priority. In order to help fight the spread of COVID, we have implemented some standard procedures. Prior to arriving at your home, the technician will call or text to confirm your appointment as usual. In most cases, certain services can be performed outside your home without entry or contact. When servicing indoors, we will utilize applicable personal protective equipment and we have implemented additional safety procedures such as wiping down equipment more frequently and regular use of hand sanitizer, etc. We have also implemented a work from home policy for all our office personnel. We are standing-by to provide essential services to our valued customers.
A. Our Service Specialists will arrive in our familiar Pest Arrest vehicle to thoroughly inspect the interior and exterior of your home. They will search for causes and evidence of particular pests, and identify other areas where they see the potential for future pest issues.
B. After the Service Specialist inspects and identifies pest problems, they will recommend a targeted treatment plan to meet your specific needs and clearly explain how our services will be provided.
C. Your visit from Pest Arrest will leave you with the peace of mind that an effective treatment plan has been set in motion to keep you, your family, and your pets safe. Your Service Specialist will provide a detailed Service Report explaining the steps they have taken towards pest prevention and control. Under the cost-effective ARREST system (recommended), we’ll be back in another three months, or anytime you call us!
For rodent treatments, you do not need to do anything before the technician arrives. We do recommend, if possible, that you keep any evidence of rodent activity that way our technicians can complete the most thorough inspection possible. For insect treatments, we recommend that you do your best to move furniture about 1 foot away from the wall. This will allow our technicians to better inspect the interior of your home and treat more thoroughly inside if you choose to use our service.
At Pest Arrest, we believe in providing the best possible customer service to you and your family while quickly and efficiently ridding your home of unwanted pests! Unlike other companies that will tell you they need to charge for 3-6 visits, we can eliminate your pests in a single treatment, saving you both time and money – satisfaction guaranteed! Furthermore, we believe in transparency and flexibility which is why ALL of our treatments are NO CONTRACT! We are more than happy to answer any questions you may have and can work around your busy schedule to accommodate your needs.
Unfortunately, we do not offer the following services:
Termites, Squirrels, Racoons, Birds, Bed Bugs, Rabbits, Animal Exclusion